Sales Hotline: +44 (0)1492 541300

Gift Voucher - Terms and Conditions

Redeeming your voucher is simple! – just follow the steps below:

Mail Order:

1. Check out our products on
2. Decide which product(s) you would like to purchase (make sure the voucher covers the cost of the item + £8 for postage. If not then please send us the remainder by cheque, postal order, telephone or email us for a Paypal payment request).
3. Make sure the item you want is in stock
4. Send us your voucher (to the Mochdre Commerce Parc address) along with a letter stating the product(s) you wish to order, your name, address, telephone number and email address (for us to send you your order tracking details).
5. Once we have confirmed that your item is in stock, your item will usually be delivered within 24H of receipt of order.

This voucher may be exchanged for goods of a higher price than the face value of the voucher on payment of the difference
This voucher cannot be exchanged for cash
Mutilated, damaged or defaced vouchers cannot be exchanged
No liability will be accepted for the replacement or refund of lost, stolen or destroyed vouchers

Registered Company number. 6769534 (England and Wales) UK Vat Number: 779 5190 76